Delivering Exceptional Client Experiences
Our Foundation
Purpose: To be People Serving People
Our purpose is to be People Serving People. Since 1968, we have charged our teams, nationwide, to be servant leaders who lead by example and inspire and serve others.
Whether in an office, at a meeting, or on a job site, we perform our work by serving others.
Mission: To Deliver an Exceptional Experience
Empowered by our purpose to serve and guided by our core values, we aim to deliver an exceptional experience to our clients, partners and colleagues.
We bring together employees of various specialties to steward construction projects, which cultivates collaboration and enables us to deliver our best work.
Values: Selfless, Trustworthy & Gritty
Selfless – We support and invest in our clients, partners, colleagues and communities.
Trustworthy – We are truthful with ourselves, developing self-awareness and humility.
Gritty – We are courageous, of strong character, and able to persevere in difficult situations.
LEADERSHIP
Jack Bowen
President and CEO
Holly Bischoff
Chief Financial Officer
Alex Miller
Executive Vice President
Southeast
William Mosher
Executive Vice President
Southwest
Lance Gopffarth
Executive Vice President
West
Heather Collins
Executive Vice President
People and IT
Deron Smith
Executive Vice President
Marketing and Communications
Holly Bischoff
Chief Financial Officer
Holly is responsible for the overall fiscal functions of EMJ and its subsidiaries and related companies. She works with the Executive Leadership Team to establish long range goals, strategies, plans and policies.
Holly began her career as a Senior Auditor at Arthur Andersen before moving to Brach’s Confections. She joined EMJ in 2004 where she has served in successive positions, including Controller, Vice President of Finance and Accounting, Senior Vice President of Finance and Accounting.
She graduated from Tennessee Technological University with a B.S. in Accounting, and earned a Master of Business Administration with a concentration in finance from the University of Oregon.
She lives in Chattanooga with her husband and two children. In her spare time, she enjoys traveling in her camper, reading, photography, and spending time with her immediate and extended family.
Deron Smith
Executive Vice President
Marketing and Communications
Deron leads the EMJ marketing and communications team in internal and external marketing and communication strategy and business development support.
Deron is a strategic leader with 27 years of experience leading in-house teams and serving clients at world-class firms. He is skilled at counseling executive leaders, developing and implementing public relations, marketing, communications, and business development programs.
Throughout his career he’s provided strategic counsel to a wide range of companies, implemented effective communications plans, and successfully led organizations through complex national crises.
Before joining EMJ in 2015, Deron served as the National Director of Communications for the Boy Scouts of America and held positions with notable public relations firms such as Edelman, Publicis Dialog, and The Gooden Group.
He is a graduate of the University of Central Oklahoma, where he earned a bachelor’s degree in oral communications and public relations. Deron is an avid golfer and enjoys spending time with his family and serving his church.
Heather Collins
Executive Vice President
People and IT
As Executive Vice President of People and IT, Heather works with executive leadership to implement changes that positively influence EMJ’s employee culture and resources. She provides overall leadership to departments within the corporation that directly impact EMJ’s culture, including benefits, learning and recruiting, as well as internal operations, including Information Technology and Administration.
Heather has more than 25 years of experience in human resources-related fields and received a Master of Arts, Training, Development and Human Resources from the University of South Florida and a Bachelor of Arts from Stetson University. She is a national member of the Society for Human Resources Management (SHRM) and is designated as both a SHRM Senior Certified Professional (SHRM-SCP) and a Senior Professional in Human Resources (SPHR).
Heather is a DDI-certified trainer and an accomplished speaker. She has spoken at SHRM national conventions, Procore Groundbreak, the Southeast HR Conference events for the Environmental Financial Consulting Group (EFCG), Mountain States Employers Council, Great Place to Work Institute, BioWorks Memphis and SHRM-Memphis and Chattanooga. She also served as a guest lecturer for undergraduate business classes at the Fogelman College of Business at the University of Memphis.
Heather lives in Chattanooga with her husband. They have three ‘young adult’ children and two amazing grandchildren. In her free time, she enjoys home renovation projects, exercising, boating, cooking, golfing, and sporting events, especially Florida State University football and softball and all Boston sports.
William Mosher
Executive Vice President
Southwest
As the Executive Vice President of EMJ’s southwest office, William provides strategic leadership and ensures the overall success of construction projects. His extensive industry experience and versatile skill set has allowed William to lead teams through various challenges and complexities in the construction industry.
Growing up in a construction-oriented family inspired William to study at Centenary College of Louisiana, where he graduated in 1998. Since then, William has taken on various roles within EMJ, the company that sparked his passion for construction. His practical field experience as a project engineer, director of construction, and now executive vice president, has given him a comprehensive understanding of the industry.
William’s most notable project, the River Spirit Casino Resort, has been EMJ’s largest project to date. Over the years, he’s also led teams in office space, hospital, and retail developments, enabling him to learn the importance of cultivating strong relationships, maintaining open communication, and keeping a keen eye on minor details.
When he’s not in the office, William loves spending time with his beautiful wife and four children.
Jack Bowen
President and CEO
Jack leads BLDR Holdings and its families of companies, including EMJ, TimberBLDR, and Triangle Construction Services. Under his leadership, BLDR has expanded, opening offices in several geographic regions and becoming employee owned.
He collaborates closely with the Executive Vice Presidents of the regional offices to ensure the strategic vision aligns with the organization’s culture, procedures, and policies.
With over 25 years of construction experience, Jack has held various roles ranging from job site superintendent to vice president of construction. He is known for his leadership and problem-solving skills, adeptly mobilizing teams to achieve results and deliver predictable execution for our clients.
A graduate of the University of Tennessee at Chattanooga, Jack has spearheaded several projects, including retail developments, industrial facilities, office buildings, hospitality projects, healthcare, and educational facilities.
Jack and his wife live in Chattanooga. They have two adult children. Jack volunteers as a board member for Big Brothers Big Sisters of Chattanooga in his spare time. He enjoys being involved with his church, spending time with family, traveling, deep-sea fishing, and reading history.
Lance Gopffarth
Executive Vice President
West
As the Executive Vice President of EMJ’s west office, Lance provides strategic leadership and and technical expertise in all areas of operational execution.
Lance has more than 40 years of construction-related experience, 32 of which is with EMJ. Previously, he served as a VP of Construction in Dallas, then EVP of EMJ’s office in Tulsa, OK. In addition, he ran the wind division at a renewable energy constructor and provided operational oversight for a renewable energy subcontractor.
Lance lives in Fort Worth with his wife, Colette. He is passionate about helping others grow and service to his faith, family, friends and coworkers.
Alex Miller
Executive Vice President
Southeast
As Executive Vice President, Alex provides day-to-day leadership to Southeast operations, ensuring alignment with EMJ’s overall strategic vision, culture, philosophy, mission, goals, and policies.
Alex brings a wealth of construction experience to his role, having served in various capacities such as Project Engineer, Senior Project Estimator, Director of Preconstruction, and Senior Vice President of Preconstruction. His diverse background and deep industry knowledge make him an invaluable asset to all facets of the company’s operations.
A graduate of the University of Tennessee, Knoxville, Alex earned a degree in civil engineering. He began his journey with EMJ in 2005 as a co-op and transitioned to a full-time role at EMJ three years later. During his tenure at EMJ, Alex has been instrumental in numerous high-profile projects across Tennessee, including the Wacker Polysilicon production plant in Bradley County, the Market City Center—a 10-story mixed-use project in downtown Chattanooga, and the significant renovation and addition to Ruby Falls, a 145-foot high underground waterfall within Lookout Mountain.
In addition to his professional accomplishments, Alex serves on the board for Junior Achievement of Chattanooga. He is married and has one daughter. Outside of the office Alex enjoys working on his classic car and is an avid Volunteer fan.
Expect More from Your Construction Experience
The construction industry can be frustrating.
General contractors focus on things like revenue, size or industry rank. But, it’s all the same, a focus on self. That often leads to conflict between clients, general contractors and partners.
We are focused on strategies that exceed expectations.
Born from our purpose, to be people serving people, our approach is designed to make the experience enjoyable. Yes, construction can be enjoyable.
Clients drive our decisions and behaviors.
We know clients have a specific purpose for their projects and a unique set of values. Our team will ask deep questions to understand that perspective and make sure our construction plan is tailored to it.
We measure success by remarkable client experiences.
We measure our success by more than those basic expectations. We measure our performance on how well we meet your goals and prioritize your needs to deliver a positive construction experience.
HISTORY
Evolving With a Changing World
We’ve been around for a while. And while building projects across the country has given us plenty of experience, we don’t spend much time thinking about the past. We’re more focused on now, and how we can apply all of that experience to ensure that the clients we serve today receive the best possible experience and results.
For us, that means understanding that our clients’ goals are different than they were 50 — or even five — years ago. It means tailoring the construction experience to the values of our clients so we can communicate better, build better, and be better.
So sure, we’ve been completing projects for the last half-century. But we’d rather talk about the project we can start for you today.
LOCATIONS
National Reach with a Local Presence
In our 50+ years as an organization, we’ve expanded into a range of markets in our effort to bring unique value and innovation to clients around the nation. Now, we’re more equipped than ever to serve clients in a variety of industries from our multiple service locations.
Southeast
Established in 1968, Chattanooga is where it all started. Today our Chattanooga and Charlotte locations serve clients across the southeast and beyond.
Southwest
We opened our Dallas office in 1990. Today, our Dallas and Phoenix locations serve a wide-range of clients across the region.